As Coronavirus enforces unprecedented home working, hackers are also hard at work exploiting our fears. Insecure home networks are making this a giant cybersecurity challenge for employers. In the future, could homeworkers be forced to choose broadband from an ISP that has been security-approved by their company?
Software is the invisible fabric that enables the world to interact, transact, and function. Software is at the heart of an amazing and bewildering explosion of functionality: from running your washing machine, to pumping your […]
Millions of us are working from home as COVID-19 restrictions take hold. For some, Wi-Fi strength is going to be a significant challenge. How will this experience change the way we work – and choose broadband suppliers – in the future? And what can ISPs do now to prepare?
The modern world is connected. Globalization has resulted in industries competing with counterparts in distant locations. Increased competition has led to a drive for efficiency and optimization in the race to remain profitable. Digital Twins […]
In recent posts, I’ve examined key questions ISPs should ask when procuring smart home management including security, accuracy, flexibility and futureproofing. But now let’s focus on features to delight subscribers, build loyalty, reduce churn and boost ARPU.
A wise computer scientist once said, “The nice thing about standards is that you have so many to choose from.” But which standards matter in smart homes? From OpenWRT and RDK to EasyMesh and CHIPS, it’s an essential question to ask during procurement of smart home management systems.
In our last post, we discussed how recent advances in AI and ML can be used for good and bad. In this installment, I’ll explain why it’s so easy for security vulnerabilities to make their […]
If early January is any guide, 2020 should be the year when network service providers finally get serious about router security. The year had barely begun when researchers revealed a new critical vulnerability they dubbed “Cable Haunt” that affects hundreds of millions of cable modems.
Selecting a smart home management system is a high-stakes process for ISPs, so it is important to ask the right procurement questions. IoT Fingerprinting should be at the heart of any management system, but the quality of technology has serious implications for security, user experience, and operational costs.
In my previous post, we covered why protecting the privacy (and confidentiality) of data is so paramount and how ML-based systems amplify privacy concerns due to the sheer amount of data and the processing power […]