In recent posts, I’ve examined key questions ISPs should ask when procuring smart home management including security, accuracy, flexibility and futureproofing. But now let’s focus on features to delight subscribers, build loyalty, reduce churn and boost ARPU.
A wise computer scientist once said, “The nice thing about standards is that you have so many to choose from.” But which standards matter in smart homes? From OpenWRT and RDK to EasyMesh and CHIPS, it’s an essential question to ask during procurement of smart home management systems.
In our last post, we discussed how recent advances in AI and ML can be used for good and bad. In this installment, I’ll explain why it’s so easy for security vulnerabilities to make their […]
In the third of a five-part blog series helping network service providers to avoid costly procurement mistakes, we consider the relative benefits of software and hardware-based solutions for smart home management. Can you keep costs down without creating integration nightmares or vendor lock-in?
If early January is any guide, 2020 should be the year when network service providers finally get serious about router security. The year had barely begun when researchers revealed a new critical vulnerability they dubbed “Cable Haunt” that affects hundreds of millions of cable modems.
A lot has changed since I first started applying machine learning (ML) in the 1990s. Back then, using something like a neural network meant implementing everything, including the learning algorithm, from scratch. Assuming your code […]
Selecting a smart home management system is a high-stakes process for ISPs, so it is important to ask the right procurement questions. IoT Fingerprinting should be at the heart of any management system, but the quality of technology has serious implications for security, user experience, and operational costs.
With an increasingly crowded field of vendors for smart home management systems, how can ISPs be sure they choose wisely? In my list of key areas to investigate during procurement, security is naturally at the top. Just how smart is the smart home protection offered?
A recent survey of 8,000 Europeans found quality broadband and Wi-Fi in our homes is now more valuable to consumers than sex, holidays, their favorite TV channels or chocolate.
Some 20 billion Internet of Things (IoT) devices will be sold in the next few years, a large proportion of which will be to augment the smart home for everything from heating, ventilation and lighting control to CCTV, smart assistants and nanny-cams. As a result, there are challenges around security, connectivity and control which must be addressed