In recent posts, I’ve examined key questions ISPs should ask when procuring smart home management including security, accuracy, flexibility and futureproofing. But now let’s focus on features to delight subscribers, build loyalty, reduce churn and boost ARPU.
A wise computer scientist once said, “The nice thing about standards is that you have so many to choose from.” But which standards matter in smart homes? From OpenWRT and RDK to EasyMesh and CHIPS, it’s an essential question to ask during procurement of smart home management systems.
In the third of a five-part blog series helping network service providers to avoid costly procurement mistakes, we consider the relative benefits of software and hardware-based solutions for smart home management. Can you keep costs down without creating integration nightmares or vendor lock-in?
Selecting a smart home management system is a high-stakes process for ISPs, so it is important to ask the right procurement questions. IoT Fingerprinting should be at the heart of any management system, but the quality of technology has serious implications for security, user experience, and operational costs.
With an increasingly crowded field of vendors for smart home management systems, how can ISPs be sure they choose wisely? In my list of key areas to investigate during procurement, security is naturally at the top. Just how smart is the smart home protection offered?
Healthcare is one of the largest and most innovative industries, yet its spending level in cybersecurity is alarmingly lagging compared to others. When you think of it, it really is staggering! Technology here evolves at […]
With the internet of things (IOT) adoption wider than ever before, companies are constantly developing new devices for our increasingly connected environment. Now is the time to offer more than content to your subscribers! Long […]
Cable companies, pay TV operators and telcos are often called service providers for the principal reason that they are not selling media and entertainment – they are selling a service. One of the most valuable assets they hold is a direct physical link into people’s homes and an ongoing monthly billing relationship.
From a pure business perspective that means anything a service provider can leverage to boost bandwidth usage and ARPU is fair game.
A group of U.S. senators recently introduced a new bill (the ‘‘Internet of Things (IoT) Cybersecurity Improvement Act of 2017’’) to address security vulnerabilities in connected devices. While this is a positive step toward improving baseline security for all devices bought and used by the government, it magnifies a much larger issue that is prevalent today in industries that are increasing their product’s connectivity to the Internet. Let me explain…