In recent posts, I’ve examined key questions ISPs should ask when procuring smart home management including security, accuracy, flexibility and futureproofing. But now let’s focus on features to delight subscribers, build loyalty, reduce churn and boost ARPU.
A wise computer scientist once said, “The nice thing about standards is that you have so many to choose from.” But which standards matter in smart homes? From OpenWRT and RDK to EasyMesh and CHIPS, it’s an essential question to ask during procurement of smart home management systems.
In the third of a five-part blog series helping network service providers to avoid costly procurement mistakes, we consider the relative benefits of software and hardware-based solutions for smart home management. Can you keep costs down without creating integration nightmares or vendor lock-in?
If early January is any guide, 2020 should be the year when network service providers finally get serious about router security. The year had barely begun when researchers revealed a new critical vulnerability they dubbed “Cable Haunt” that affects hundreds of millions of cable modems.
Selecting a smart home management system is a high-stakes process for ISPs, so it is important to ask the right procurement questions. IoT Fingerprinting should be at the heart of any management system, but the quality of technology has serious implications for security, user experience, and operational costs.
With an increasingly crowded field of vendors for smart home management systems, how can ISPs be sure they choose wisely? In my list of key areas to investigate during procurement, security is naturally at the top. Just how smart is the smart home protection offered?